Shipping & Fulfillment

Shipping Board Games

1. Shipping & Fulfilment for Board Games:

Hero Time offers board game creators shipping and fulfilling services for board games. If you have ran a KS campaign and you need to send your game to multiple locations, we will take care of each game and send it to its destination.  Plus, if your customers are from around the world and you need warehousing at a global location that can send games to anywhere across the world for a reasonable price, we are here for you. For only 10$ a month per CBM, we will store handle and ship your merchandise.  

2. Hero Time Warehouse:

Hero Time has a warehouse in Guangzhou with a dedicated employee that tracks and ships merchandise. You can leave some of your games with us so we can send games to those customers who are too far from your location.

Shipping Calculator

Shipping + Fulfillment

    Only Shipping

      “Board Game Shipping Terms”

      1. Shipping Guidelines For Board Game Customers: 

      A) When it comes to shipping, aside from the abstract and unknown terms, there are many uncertainties and questions creators have. To that end, we have compiled some of the terms we think are essential and add some of the questions that were raised by customers.

      B) If this page does not answer your question, please let us know and we will answer as fast as we can.

      2. Commonly Used Shipping Terms:

      When you finished manufacturing your board games, and you want to send them to your warehouse, who is responsible for shipping? 

      1. EXW (Ex-Works):

         “This means you are responsible for picking up the games from the factory.” 

      2. FOB (Free On Board):

          “FOB means the factory delivers the games to the port and you take care of the shipping.”

      3. CIF (Cost, Insurance & Freight):

           “It means that Hero Time takes care of everything and you just need to sit down tightly and wait for the game to arrive to the location you specified.”

      Shipping Board Games  & Fulfillment”

      1. Fulfillment (Especially for KS):

      Fulfillment is perfect for times when you need to send individual games to multiple customers for example such as the case with Kickstarter. Instead of shipping all the games from China to your one location.

      2. Hero Time Assistance:

       Hero Time will make sure to send your games directly to the end customers so you do not need to worry about shipping, and you can save up to thousand of dollars on shipping. one of our main partners is VFI Asia 

      3. HS Code ( Harmonized System Code):

      “The WTO categorizes products by codes. These codes are called HS codes. Tabletop games in general are HS code 950490.

      4. FCL (Full Container Load):

      A) Full Container Load: meaning your merchandise filled a whole container, and the shipping company charges for an entire container, which is cheaper than when the company charges LCL.

      5. LCL (Less Than Container Load):

      A) Less than Container Load: meaning that the shipping company will put your merchandise together with other people’s merchandise so to fill up a whole container. If so, you will be charged by CBM, not by Container.

      6. CBM ( Cubic Meter):

      A) Cubic Meter: meaning 1x1x1m. One cubic meter has in it 1,000,000 Centimeters.

      Ship by Air – AKA express, up to seven-day delivery, however, in this case, the shipping company charges by weight and not by CBM. By weight, the cost can go up to 5$ a kilo.

      7. ISF + SEB Custom Bond:

      To pass merchandise through a custom, you should purchase a bond. You can buy a one-time bond (ISF+SEB) which is 50$ flat fee and another $3 per every $1000. Click here to learn more about bonds

      8. Insurance:

      Some companies charge insurance up to 10% of the worth of the order, and others charge 3%. For insurance, the boxes must be a 5 layer corrugated packaging carton.

      Frequently Asked Questions

      Can HeroTime help me with shipping?

      Shipping Board Games is a tricky part, but Yes. Defiantly. Hero Time believes in added service and will do anything in its power to help the customer.Shall I ship by air or by sea?How much is the average weight of a game?Are there any new tariffs on game imports?How to calculate the CBM of my game?Will any of my games be damaged during shipping?How can I avoid my games being damaged?Do I need a special license to import board games?Shall I add anything special on the box?

      Other Tools and Services

      Working With Hero Time

      After you finished making your art and you are ready to work with Hero Time, here is a short summary of how we will cooperate to make sure your game comes out perfect

      What Does Hero Time Do ?

      If you want to see all our service offerings in one location, download this document and see how we help you on every step

      The Guide For Design & Publishing

      In this guide we provide you a step by step check list for your game design and publication make sure you follow these steps for best results

      Check Shipping and Fulfillment Prices